RitKeep 3 IN 1 Multifunctional Handle Bar

Shipping Scope

We ship within the United States, excluding Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam, and military and air bases. We partner with reliable carriers like FedEx and UPS for all shipments.

Note: We do not ship to PO BOX addresses.

Shipping Time

• Orders without pre-order items: Processed and shipped within 2-3 days.
• Orders including pre-order items: Processed and shipped within 15 working days.
• Delivery timeframe: 5-7 days.

Note: The delivery times may be affected by special circumstances such as natural disasters, government actions, or social anomalies. We will inform you on the store homepage if such circumstances arise.

Shipping Fee

• Standard Delivery: $5.99 USD.
• Free Delivery: Available on orders over $150 USD.

Note: Please verify your address before purchasing as address changes are typically not allowed after shipment. Additional costs may apply for address changes. If there is a logistics delay, contact us at service@ritkeeps.com with your order number. 

Shipping Damage

We offer shipping insurance at checkout and recommend inspecting your goods before signing for them.

If your box arrives damaged, you MUST MAKE A NOTE ON THE BILL OF LADING that the item arrived damaged. Without this note, we cannot file a damage claim with the shipper or return your package. If the box is damaged but the product is intact and functional, we will not replace the item.

Note: Please count the number of packages/items and ensure it matches the Bill of Lading and your packing slip. The freight company will not take back any packaging materials (e.g., pallets, wrapping, or boxes).

Customs, Duties

RitKeep includes customs in your order total.

Undeliverable Packages

If a package is undeliverable due to incorrect address information or other factors, we will attempt to contact you to resolve the issue. Additional shipping fees may apply for reshipment.

How to Track Your Order

Once your order has shipped, you will receive an email with a tracking number. Use the provided tracking link to monitor your shipment’s status and estimated delivery date.

Note: Please allow up to 48 hours for the tracking portal to update.

Warranty Period

Ritkeep provides a comprehensive warranty coverage for a duration from the date of purchase. During this period, we guarantee that your product will be free from any defects in material, functionality, and workmanship. The warranty is exclusively applicable to the original purchaser of the product, as long as you remain the owner. It is important to remember that the warranty is non-transferable.

Construction

FOR ALL WARRANTIES * Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding a RitKeep product with which a customer is not satisfied will be reviewed on a case-by-case basis. Please note that our warranty does not apply to product or barbell service and maintenance. We recommend you properly service and maintain your product for life long product longevity.

** Warranty against bending does not cover any bar which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Negligent or faulty use includes abusive dropping of the bar (i.e., dropping the bar on a box, bench, spotter arms or pins in a power rack, excessive dropping with insufficient or damaged bumpers, excessive dropping with iron plates, excessive dropping on concrete or similar surfaces, and similar usage). Any specific issues regarding a RitKeep product with which a customer is not satisfied will be reviewed on a case-by-case basis. 

To learn more about RITKEEP's Warranty Policy, please click here.