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Price Match in 2024

The price adjustment policy is effective from November 1st, 2024 to January 1st, 2025. Customers who purchase products during this period can enjoy a price adjustment policy.

Some products sold to you on the RitKeep Site may be eligible for a price adjustment (“Price Adjustment”) subject to the restrictions below. Products that may be eligible for a Price Adjustment (“Eligible Product(s)” or “Product(s)”) will be eligible based on the criteria outlined here.

If the price of an eligible product you purchased is reduced within 60 days after November 1st, we will gladly offer you the difference between the price that you paid and the lowered price, subject to the restrictions below. Such difference will be refunded to your original payment method once your request for a Price Adjustment has been processed and approved.

To request a Price Adjustment, please send an email to our customer service team at aftersale@ritkeeps.com. Include your full name and contact details, order number, product details (SKU, color, size), and Proof of the lower price (e.g., screenshot, link). All Eligible Products in your order will then be evaluated for Price Adjustment: each Eligible Product’s price that you paid at the time of purchase (the “Paid Price”) will be compared to the current price (“Current Price”) of the same item. If we determine that an Eligible Product’s Current Price is lower than the Paid Price (subject to the restrictions below), then we will offer you the difference as a refund to your original payment method.

The following restrictions apply:

  • Price adjustments are available only for items purchased directly from the RitKeep site. Please note that purchases made using a RitKeep gift card are not eligible for adjustments.
  • You can only request a Price Adjustment if there is an identical Product (with the same SKU, color, size, and sold by the same seller) that is available and is offered for sale on the same RitKeep Site as the Product that you have purchased.
  • Any discount code applied to a Product’s price at the time of purchase will be factored into when determining the Paid Price.
  • A Product whose Current Price is lower than the Paid Price solely due to being on clearance, or being discontinued, is not eligible for Price Adjustment.
  • The price adjustment will only be available if you purchase the item between Nov.1st and Jan. 1st.
  • If you receive a refund under a Price Adjustment on an item and later return the item, the same amount that you received under the Price Adjustment will be deducted from your refund.
  • We can only offer one Price Adjustment per Product for each order.

We reserve the right to modify the terms of this Price Adjustment policy and to deny requests for Price Adjustments at our reasonable discretion.

For any questions or further assistance, please contact our customer service team at aftersale@ritkeeps.com.

 

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